WHAT YOU'RE ACTUALLY THINKING AT 2 AM
Six straight answers — no asterisks.
No. Our rate at 2am is the same as our rate at 2pm — flat-rate, written in the quote before any work starts. You'll see the number before we touch a tool.
Inside I-285 we average 38 minutes from the call to the doorbell. Outside the perimeter, under 60. If we're late beyond 60 minutes, we discount the bill — and we tell you that on the phone.
Every after-hours dispatch is a state-licensed master plumber. We do not run trainees on emergency calls — full stop. Your tech's license # is on the truck and on your invoice.
We carry $2M general liability on every truck. If we damage anything in your home, you call our office and we settle it — not your insurance, not a fight.
Yes. Every tech has a tap-to-pay reader in the truck. Card, Apple Pay, Google Pay, or check. We don't do cash-only.
Parts and labor for 12 months on every repair, 5 years on every replacement. If the same issue comes back inside that window, we fix it for $0.
STATE LICENSED MASTER PLUMBERS
MP #789012 · $2M Liability Insurance on Every Call
CLOSED CASE FILES — FIELD DOCUMENTATION
Water flooding through subfloor. Main shut off and repaired before additional damage spread.
Complete sewer backup cleared and ejector pump replaced in one visit.
Gas odor diagnosed, cracked line section replaced, pressure tested, back online in 3 hours.
YOUR EMERGENCY IS NEXT ON THE BOARD
Dispatch available immediately — no hold, no wait
DISPATCH BOARD — ACTIVE 24/7
ALL DISPATCHES ANSWERED IMMEDIATELY
No voicemail. No hold music. A real dispatcher, every time.
CLOSED DISPATCH LOG — VERIFIED CALLS
"Pipe burst at 2am. On the phone in 2 rings, plumber at my door in 38 minutes. Water stopped, damage minimal. These guys saved my house."
"I've had plumbing emergencies before and never been treated this well. Honest pricing at midnight. That's unheard of."
"Gas smell on Christmas. Called Rapid Response, they had a tech out in under 30 minutes. The crew worked through the night. Hero-level service."
"Sewer backed up into three bathrooms. They arrived fast, cleared it, and cleaned up after themselves. Every other emergency I've had, they've been there."
"They've responded to two emergencies for us in two years. Both times: fast, fair priced, professional. We have their number saved as 'Plumber 911'."
"Water heater failed on a Sunday. They had a tech here in 45 minutes and replaced it same day. No wait until Monday. Absolute legends."
JOIN THOUSANDS OF ATLANTA HOMEOWNERS
Who call us first when it matters most
ACTIVE COVERAGE ZONES — ALL UNITS DEPLOYED
Trucks positioned across the city so we reach you in under 60 minutes
Don't see your city? Call us — we likely cover it.
CHECK YOUR ZONEEMERGENCY? DO NOT USE THIS FORM.
Water flooding · Gas smell · Burst pipe — CALL IMMEDIATELY
NON-EMERGENCY REQUESTS ONLY
Non-emergency requests responded to within 2 hours during business hours.
If you have water flooding or a gas smell, CALL immediately rather than filling this form.